Update Shipment Commodity information

This how-to explainsĀ step by step instructionsĀ to update Shipment commodity information when the manifest has already been transmitted.

It is important to mention that if the trip has already arrived at the border, you should NOT click on the "Cancel Trip" button. The steps below must be followed to make a change.

Ā Instructions

There are two procedures to update the information. You must follow the Procedure to update, if you want to update basic information:

  • Manifest Qty.

  • Manifest UOM (unit of measure).

  • Weight in Kilos.

  • Merchandise Description

The Procedure for Retransmitting a Shipment must be followed if you wish to update the

  • SCN

  • Shipper

  • Consignee

  • or any other shipment data (Qty, UOM, Kg, Description)

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Procedure to update

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  1. On "Trips Dashboard" filter trips by any criteriaĀ  and click the trip number to edit its information.

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  2. Go to the Shipment information and update your shipment commodity information, click "Save" button to save trip changes.Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā Ā 

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  3. Click "ACE Update Shipment" button to send changes to ACE system.Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā  Ā 

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  4. Wait for a message "SHIPMENT CHANGE ACCEPTED", to review messages on shipment clickĀ "Shipment Log" button.

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Procedure for Retransmitting

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Ā 1- Locate the manifest (trip).

2- Locate the ā€œShipmentā€ that you want to modify.

3- Click the ā€œACE Remove Shipment form Tripā€ button.

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4- Confirm to remove the ā€œShipmentā€.

5- Validate that the message ā€œACE DELETEDā€ appears in the ā€œTrip Logā€.

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6- Refresh the entire page or click the Refresh button

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7- Make the necessary change in the ā€œShipmentā€.

8- Save the manifest (trip)

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9- Validate that the message ā€œUSER SAVED CHANGES TO TRIPā€ appears in the ā€œTrip Logā€.

10- Transmit the ā€œShipmentā€ again, in the ā€œACE ADD Shipmetā€ option

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11- Wait for the messages ā€œSHIPMENT ADDED TO TRIPā€ and ā€œENTRY ON FILEā€ to appear in the ā€œTrip logā€

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