TS-EC 401 Invalid Conveyance ACE ID
Problem
Your e-manifest gets rejected with error code 401 Inv Con ACE ID.
Solution
There is more than one possible solution to this error.
Double check conveyance’s VIN number
It must be 17 digits length, avoid typos, blank spaces, and invalid characters.
Confirm shipper and consignee addresses
It must be a real and complete address
Format for Mexico’s address: Street name, house number, locality (colonia), zip code, city, state and country. E.g. Maclovio Herrera 3709, Col. Centro 88209, Nuevo Laredo, Tamps.
Format for USA address: House number, street name, city, state, zip code, and country. E.g. 7210 McPherson Rd, Laredo, TX 78041
After going through steps 1 and 2, you can save changes (if any) and transmit your e-manifest again.
If you receive the same rejection again, please contact team support at support@imexsol.com or (956) 242-0688