Update Shipment Commodity information
This how-to explainsĀ step by step instructionsĀ to update Shipment commodity information when the manifest has already been transmitted.
It is important to mention that if the trip has already arrived at the border, you should NOT click on the "Cancel Trip" button. The steps below must be followed to make a change.
Ā Instructions
There are two procedures to update the information. You must follow the Procedure to update, if you want to update basic information:
Manifest Qty.
Manifest UOM (unit of measure).
Weight in Kilos.
Merchandise Description
The Procedure for Retransmitting a Shipment must be followed if you wish to update the
SCN
Shipper
Consignee
or any other shipment data (Qty, UOM, Kg, Description)
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Procedure to update
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On "Trips Dashboard" filter trips by any criteriaĀ and click the trip number to edit its information.
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Go to the Shipment information and update your shipment commodity information, click "Save" button to save trip changes.Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā
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Click "ACE Update Shipment" button to send changes to ACE system.Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā Ā
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Wait for a message "SHIPMENT CHANGE ACCEPTED", to review messages on shipment clickĀ "Shipment Log" button.
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Procedure for Retransmitting
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Ā 1- Locate the manifest (trip).
2- Locate the āShipmentā that you want to modify.
3- Click the āACE Remove Shipment form Tripā button.
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4- Confirm to remove the āShipmentā.
5- Validate that the message āACE DELETEDā appears in the āTrip Logā.
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6- Refresh the entire page or click the Refresh button
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7- Make the necessary change in the āShipmentā.
8- Save the manifest (trip)
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9- Validate that the message āUSER SAVED CHANGES TO TRIPā appears in the āTrip Logā.
10- Transmit the āShipmentā again, in the āACE ADD Shipmetā option
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11- Wait for the messages āSHIPMENT ADDED TO TRIPā and āENTRY ON FILEā to appear in the āTrip logā
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