The following are the e-mail boxes available to the Trade Community to submit requests and documents upon CBP request:
| Info |
|---|
CBP Port of Laredo | General Phone:(956) 753-1768 Operational Hours: 8:00 AM-5:00 PM (Central) Weekdays (Monday-Friday) | |
|---|---|---|
World Trade Bridge (WTB) | ||
ACE World Trade Bridge | ACE | |
wtbadmin@cbp.dhs.gov | Monitored by the administrative senior at WTB. Email box is available to submit cancellation/deletion letters, non-arrival letters and letters of explanation (e.g., wrong entry on manifest, wrong entry arrived, wrong trailer crossed). | |
laredomet@cbp.dhs.gov | Monitored by the Merchandise Enforcement Team (MET) officers at WTB. Email box is available to submit invoices, letter of explanations, CBP forms and any pertinent documents needed. | |
wtb-aqi@cbp.dhs.gov | Monitored by agriculture specialist at WTB. Email box is available to submit Notice of Arrivals, invoices, and certificates (e. g., animal, plant). | |
entrycompliance@cbp.dhs.gov | The Entry Compliance Unit will only be dealing with issues concerning TIBs. The email will be operational starting June 24, 2014. | |
Laredo FAST | ||
Export Lot | ||
laredoexportlot@cbp.dhs.gov | Monitored by the administrative senior desk at WTB Export Lot. Email box is available to coordinate in bond movements, arrange export of licensed merchandise (e. g., DOS, DOC, BIS) and other miscellaneous export issues. | |
laredowarehouseteam@cbp.dhs.gov | Monitored by the warehouse team at the WTB Export Lot. Email box is available to submit verification requests of inbond merchandise, documents related to FTZ, General Order, Bonded Warehouse, and Port-Audit. | |
Colombia Solidarity Bridge | ||
coladmin@cbp.dhs.gov | Monitored by the administrative senior at the Colombia Solidarity Bridge. Email box is available to submit cancellation/deletion letters, non-arrival letters and letters of explanation (e. g., wrong entry on manifest, wrong entry arrived, wrong trailer crossed). | |
col-aqi@cbp.dhs.gov | Monitored by agriculture specialists at WTB. Email box is available to submit Notice of Arrivals, invoices, certificates (e.g., animal, plant). | |
Laredo International Railway Bridge | ||
rradmin@cbp.dhs.gov | Monitored by the railroad team. Email box is available to submit cancellation/deletion letters, HAZ-MAT information and requests or questions related to rail. | |
Laredo International Airport | ||
laredoairport@cbp.dhs.gov | Monitored by the officers at the airport. Email box is available to submit letters of cancellation, explanations, amendments, and invoices. | |
REPORT SMUGGLING | ||
The Report Smuggling Initiative covers the Laredo Field Office from Brownsville to Del Rio, Texas. it is an email address which is monitored 24/7 at the Laredo Operations Center, so that anyone can report any type of commercial fraud, drug, currency, human, and weapon smuggling. | ||
APHIS / USDA | TO FIND OUT REGULATIONS, VISIT: https://epermits.aphis.usda.gov/manual/index.cfm?CFID=2406839&CFTOKEN=7b38117b9d337c96-989019C9-DC55-6EF8-732E4626BA251818&ACTION=pubHome | |
Rail Road | Avelino Guerra, Supervisor (956) 718-8996 / AVELINO.GUERRA@CBP.DHS.GOV | |
CPSC CPSC will acknowledge emails within one business day. | Marylou Lopez, Local CPSC Compliance Investigator: (202) 329-7818 | |
FDA / DUNS | Sylvia Gaytan | |
FAST OFFICE | Mayra Ramos, Supervisor (956) 794-9416 | |
ACE Collections | Steven Grayson, Product Owner Tammy Woodruff, Capability Owner ACE Collections Mailbox | |
Revenue Division Directory | https://www.cbp.gov/document/publications/revenue-division-directory | |
Centers of Excellence and Expertise Directory | https://www.cbp.gov/trade/centers-excellence-and-expertise-information/cee-directory | |
Entry summary, refund processing, PSC, protest, and formal or informal entries: | CBP’s Commercial Operations, Revenue and Entry Division (CORE) | |
GSP eligibility and other GSP inquiries: | ||
National Import Specialist | National Import Specialist National Import Specialist Associate (NISA) National Import Specialist 358 katherine.souffront@cbp.dhs.gov National Import Specialist Associate |